Ross is the Director of Centers and Industry Partnerships at Lawrence Technological University where he launches university centers. In this capacity he has assisted with the launch of an entrepreneurship hardware accelerator, a Construction Safety Research Center and a Healthcare Violence Reduction Center. Prior to this experience he served as the as the Chief Executive Officer of one of the first entrepreneurship accelerators operating in Detroit and Cleveland. Over a ten-year period he led this non-profit to mentor 80 tech-based startups, assist in raising $17 million in startup investment, provide over 550 events, raise over $20 million in donations, and contribute to revitalizing these two cities.

As a Quicken Loans executive for the ten years prior, he coordinated the launch of the company’s national online mortgage retail center, 18 branches, and the company’s first process improvement team. During a prior tenure with MetLife, Ross launched the General Motors (GM) National Retiree Service Center that generated $12 million in annual revenue by providing a variety of benefit services to GM’s 380,000 retirees nationwide. He also led the turn-around of a MetLife claim office that serviced General Electric’s 350,000 team members by exceeding service goals and reducing annual costs by 21%.

Ross has a Masters in Business Administration from Wayne State University, a Bachelors in Business Administration from Michigan State University, a Six Sigma Black Belt certification, and been recognized as one of the top 100 leaders advancing technology innovation in Detroit.