LTU ALERT:

For Thursday 02/06/25, the campus will be closed until 12 noon today due to the severe weather. All classes scheduled after 12 noon will take place as scheduled. Students should check Canvas for details on classes.

eHelp
Accessing the Network

Find everything you need to securely access the college network, whether you’re on or off campus. From connecting through EZ Proxy for library resources, setting up VPN for remote access, or mapping network drives, we provide step-by-step guides. If you’re studying or working outside the US and Canada, we have specific instructions for you. You can also explore available public computer labs on campus for seamless network access.

Contact Us

Trouble logging in?
Contact the Help Desk at 248.204.2330.

Trouble using the databases?
Contact the Library at 248.204.3000 or library@ltu.edu.

From off-campus, most Library services are available to faculty, staff, and registered students. Please reference these instructions:

  • Go to   my.ltu.edu
  • Click on the “Library” icon
  • Click on the Database or Article you are trying to access
  • When brought to the login screen use your “network credentials” to login.
  • If you are connected with GlobalProtect, log out before accessing databases.

Due to new LTU IT network security measures and GDPR regulations we are now blocking traffic from outside the US and Canada without your signed consent.

  • Resources affected are: Canvas, Bannerweb, and VPN required services such as Banner, share drives, certain software, etc.
  • LTU email is not impacted by these measures (if you only require your LTU email while out of the US or Canada, you will not need the consent form).

To obtain access to LTU systems while outside the US and Canada, Students/Faculty/Staff will need to complete the the consent form sent to you via Docusign, at which time you will be provided an exception for connectivity through a special VPN connection and two factor authentication through DUO.

Your signed consent ensures compliance with necessary privacy laws and security measures at LTU. Signed consent forms will be valid for one academic year (August–July), and will need to be signed each subsequent year.

Please contact the Help Desk at 248.204.2330 or helpdesk@ltu.edu to obtain the consent form.

Student Computer Labs

Lawrence Tech provides several student computer labs on campus. You can log on to the public computers by using your campus username and password. If you don’t know your username and/or password, please click here or contact the Help Desk at (248)204-2330 or helpdesk@ltu.edu.

Please do not save any data on the computers and remember to log off of the machines when you are done using them.

Locations

There are two main student computer labs on campus (E152 and Library).

There is one limited access computer lab on campus (E30-Mechanical Engineering area)

For more information on hardware and software in these labs, please select a location. Campus map.

Room E152 – Computer Lab

There are 24 PC’s in E152. The lab is located in room E152 in the Engineering building. 

Specifications

  • Core i7 4770 / 3.4 GHz
  • 1TB HDD
  • 16GB RAM
  • NVIDIA Quadro K2000
  • DVD Recordable

Please click here to see the list of software installed in the Room E152 lab.

Library

There are 10 PC’s (2 with lab E152 images, 4 with basic images, 4 with basic images attached to scanners) and 2 iMacs (with iMac Lab image) available in the library. The lab is located in the library in the Buell building basement.

Please click  here to see the list of software installed on the basic PCs in the library.

Please click Room E152 tab above for details of the E152 PCs in the library.

Room E30 – Computer Lab (Limited Access)

There are 15 desktop computers in lab E30. The lab is located in E30 in the Engineering Building.

Please contact Campus Security for lab access.

Please click  here  the see the list of software installed in the Room E30 lab.

A&S Cart

The College of Arts and Sciences has 20 Yogas (Lenovo) loaded with the Arts and Sciences software image. These machines are locked in a laptop cart. If you would like access to these machines, please contact the A&S deans office. 

Please click here to see the list of software installed on the A&S Laptop Cart.

VPN Instructions

» What is a VPN (Global Protect)?

You can use any laptop or desktop to connect to Lawrence Tech’s network resources from off campus by using the Lawrence Tech VPN ( Virtual independent Network ) Service. The VPN that we use is called Global Protect . Lawrence Tech’s VPN service allows University faculty, staff and students to securely “tunnel” in and access network resources as if they were on campus.

» Connecting to LTU's VPN

  1. If you are a Faculty or Staff member please click the “Faculty/Staff” tab for instructions.
  2. If you are installing or reinstalling GlobalProtect please click here for instructions.
  3. Search for the GlobalProtect application on your computer
  4. In the “Portal” box type ” gateway.ltu.edu”
  5. Enter your Canvas/Network username and password and click login.
  6. When GlobalProtect shows “Connected” you are connected to the VPN
 
  1. If you are installing or reinstalling GlobalProtect please click here for instructions.
  2. Search for the GlobalProtect application on your computer
  3. In the “Portal” box type ” vpn.ltu.edu”


    If there is no option to enter a portal address click the three lines then click “Settings”

    Under “Portals” click the + button to add a portal then type ” vpn.ltu.edu ” Click “Add” then close the window

  4. Enter your LTU email address and click next
  5. Enter your computer/network password and click log in
  6. A DUO push will be sent to your phone, accept the DUO push. For more information about DUO please click here
  7. After accepting the DUO push you will be logged in, when GlobalProtect shows “Connected” you are connected to the VPN
  1. If you are installing or reinstalling GlobalProtect please click here for instructions.
  2. Search for the GlobalProtect application on your computer
  3. In the “Portal” box type ” vpn.ltu.edu “
  4. Enter your LTU email address and click next
  5. Enter your computer/network password and click log in
  6. A DUO push will be sent to your phone, accept the DUO push. For more information about DUO please click here
  7. After accepting the DUO push you will be logged in, when GlobalProtect shows “Connected” you are connected to the VPN

» Software That Requires a VPN

  • ArcGIS
  • Autodesk
  • City Engine
  • Comsol
  • MathCAD
  • Mimics
  • Rhino 
  • RhinoCAM
  • Siemens NX
  • Solidworks
  • Spartan

» Installing LTU's VPN (Global Protect)

  1. Open your internet browser and navigate to https://drive.google.com/
  2. On the menu on the left click “Shared Drives”
  3. Click “Administrative – IT Services”
  4. Click “Global Protect VPN Downloads”
  5. Select the folder for correct VPN client for your computer, then download the file
  6. Navigate to your downloads folder and double-click the installation file, the program will then install.
  7. Follow the prompts for install. For Macs, during the installation you may see a message indicating the System extension was blocked. You will need to allow Palo Alto to load.

Mapping Network Drives

» Network Drives

Many academic and administrative departments have departmental share drives for storing data used by many members of their departments. These department share drives are also accessible from on and off campus.

» Mapping Instructions

Please click on the applicable operating system for instructions on mapping network drives:

On Campus
  1. Open the File Explorer
  2. Right click on “This PC”
  3. Click on “Map Network Drive”
  4. Select the desired drive letter
  5. For departmental shares: In the “Folder” box type \\vradium\depts\name of the shared drive
  6. For Faculty/Staff shares: In the “Folder” box type \\vradium\facstaff\your Banner ID number
  7. Click “Finish”
Off Campus
  1. Connect to the network through VPN
  2. Open the File Explorer
  3. Right click on “This PC”
  4. Click on “Map Network Drive”
  5. Select the desired drive letter
  6. For departmental shares: In the “Folder” box type \\vradium\depts\name of the shared drive
  7. For Faculty/Staff shares: In the “Folder” box type \\vradium\facstaff\your Banner ID number
  8. Click “Finish”

To begin, first click on the “Finder” icon located in the bottom left of your dock (by default).

Next, click “Go” on the program bar at the top and select “Connect to Server…”

This brings up a new window asking for the server.

  • Faculty & staff should enter:
    smb://vradium.campus.ltu.edu/facstaff/ your 9-digit banner no.
  • For departmental shared drives enter:
    smb://vradium.campus.ltu.edu/depts/ name-of-department-share

Click “Connect.”

If asked to verify certificate, click “Continue.”

You will be asked for your Name and Password. This is the same campus username and password used to log in to the LTU Network and Canvas.

When finished, click “OK.”

NOTE: If using Mavericks, this may not work. Please contact the help desk for assistance.

» Document Viewer

Use Your Cell Phone as a Document Camera in Zoom

  • What you will need to have and do
  • Download the mobile Zoom app (either App Store or Google Play)
  • Have your phone plugged in
  • Set up video stand phone holder

From Computer

Log in and start your Zoom session with participants

From Phone

  • Start the Zoom session on your phone app (suggest setting your phone to “Do not disturb” since your phone screen will be seen in Zoom)
  • Type in the Meeting ID and Join
  • Do not use phone audio option to avoid feedback
  • Select “share content” and “screen” to share your cell phone’s screen in your Zoom session
  • Select “start broadcast” from Zoom app. The home screen of your cell phone is now being shared with your participants.

To use your cell phone as a makeshift document camera

  • Open (swipe to switch apps) and select the camera app on your phone
  • Start in photo mode and aim the camera at whatever materials you would like to share
  • This is where you will have to position what you want to share to get the best view – but you will see ‘how you are doing’ in the main Zoom session.