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Managing Outsourced Projects

Credit Hours: 

In today’s world of global business management, most companies outsource their projects where much of the project management is being partially or completely performed at domestic and foreign suppliers or service providers. Most outsourced projects contain either an IT component or they may have to do with the creation of IT Service Management (ITSM) processes. This course is designed to achieve satisfactory outsourced projects outputs in helping with the management and leadership of outsourced (international) projects that are carried out in a complex environment. The three main areas that are covered in this course are outsourcing, Information Technology Infrastructure Library (ITIL), and the foundation of international project management. The course starts with the coverage of outsourcing and its variants first, then it discusses the historical development and basics of ITIL as the most widely and globally-adopted framework of best practices for developing IT services followed by the application of project management to international projects. Here the course deals with the leadership of projects that are conducted in multiple countries and cultures introducing the many ways that a collaborative project enterprise (CPE) can be structured in alignment with the statutes, laws, or policies of the organizations that are buying and providing services. Also, the cross-cultural leadership intelligence (XQL) model is introduced and applied to manage the CPE which increases the leadership stature of the lead project manager. The Microsoft Project software will be utilized in this course.

» Document Viewer

Use Your Cell Phone as a Document Camera in Zoom

  • What you will need to have and do
  • Download the mobile Zoom app (either App Store or Google Play)
  • Have your phone plugged in
  • Set up video stand phone holder

From Computer

Log in and start your Zoom session with participants

From Phone

  • Start the Zoom session on your phone app (suggest setting your phone to “Do not disturb” since your phone screen will be seen in Zoom)
  • Type in the Meeting ID and Join
  • Do not use phone audio option to avoid feedback
  • Select “share content” and “screen” to share your cell phone’s screen in your Zoom session
  • Select “start broadcast” from Zoom app. The home screen of your cell phone is now being shared with your participants.

To use your cell phone as a makeshift document camera

  • Open (swipe to switch apps) and select the camera app on your phone
  • Start in photo mode and aim the camera at whatever materials you would like to share
  • This is where you will have to position what you want to share to get the best view – but you will see ‘how you are doing’ in the main Zoom session.