ehelp laptop distribution

Fall 2013

Laptop Distribution Hours

Tuesday August 20 1:00 - 5:00 Faculty only
Thursday August 22 3:00 - 6:30 Early distribution
Tuesday August 27 12:00 - 4:30 Early distribution
Wednesday August 28 11:00 - 6:30 1st day of classes

Regular Laptop Distribution Hours

Mondays 1:00 - 4:30  Distribution
Tuesdays 1:00 - 4:30
Wednesdays 1:00 - 4:30
Thursdays 1:00 - 4:30
Friday No distributions

If you are not able to come to the Help Desk during regular scheduled distribution hours you may contact the us for an appointment at helpdesk@ltu.edu or 248.204.2330.


Laptop Distribution Policy

  • We can not distribute a laptop to anyone other than the person to whom it is assigned.
  • Parents, relatives, or friends may not pick up a laptop for a Lawrence Tech student or faculty member.
  • Students and faculty must pick up their laptops in person.
  • There are no exceptions to this policy.

We apologize for any inconvenience.


Procedures

Faculty and Staff Laptop Distribution

Before picking up a laptop, faculty must provide a fully executed Laptop Authorization form signed by the appropriate personnel from their department and a signed 2012 Faculty Laptop Agreement. These forms are available here.

Student Laptop Distribution

Before a student receives a laptop, they must:

  • Register for classes for the current term.
  • Pay the $500 security deposit.
  • Have a Lawrence Tech photo ID card.
  • Sign the laptop agreement which is online in BannerWeb

The One Stop Service Center, room C304 in Taubman Student Services Building processes the payment of the laptop security deposit and provides Lawrence Tech Photo IDs.

Laptop Returns

Upon semester completion, complete withdrawal, graduation from LTU, notification by LTU, or premature departure from the University (whether by dismissal, involuntary withdrawal, or other occurrence) the LTU Laptop must be returned within 5 business days to the Help Desk. If you have final exams after the return deadline, an exception can be made for you to return your laptop one business day following your last exam without any penalty. Please contact helpdesk@ltu.edu for details.

A late fee of $20 per business day will be charged if the laptop is returned after 5 business days from the date of departure from Lawrence Tech. Users will also be charged for any accessories not returned.

Please use the following guidelines prior to returning your LTU laptop:

  • Return the laptop to the Help Desk in room C203 in the Taubman Building,
  • in its original condition, less reasonable wear,
  • the keyboard and screen must be clean,
  • remove personal files from your laptop prior to returning it to the Help Desk. Files may burned to a CD or other external media,
  • remove any disks from the disk drive.

Please use the following procedure when returning your laptop to the Help Desk.

  • Please back up your data prior to returning your laptop!
  • Remove laptop and power adapter from carrying case.
  • Boot-up laptop (to your user account).
  • Remove all accessories from the case.

Laptop Agreements

Faculty and Staff information

Before picking up a laptop, faculty must provide a fully executed Laptop Authorization form signed by the appropriate personnel from their department and a signed Faculty Laptop Agreement. These forms are available below.

Student information

Before a student receives a laptop, they must:

  • Register for classes for the current term.
  • Pay a $500 security deposit, payable by check or credit card.
  • Have a Lawrence Tech photo ID card.
  • Sign the laptop agreement which is online in BannerWeb

Here is the text of the Student Laptop Agreement for review.

The One Stop Service Center, room C304 in Taubman Student Services Building processes the payment of the laptop security deposit and provides Lawrence Tech Photo IDs.


What if my Laptop is Stolen?

Step 1 - File a Police Report

Each person reporting a theft or missing and presumed stolen laptop must file a police report within three business days in the jurisdiction in which the laptop is alleged to have been lost or stolen.

The police report must include the laptop's:

  • make
  • model number
  • manufacturer’s serial number

Step 2 - Submit the Police Report to LTU

It is the responsibility of the user/victim to provide a copy of the police report to LTU Business Services in the One-Stop Center.  LTU will not obtain copies of the police reports filed by users/victims.  LTU Business Services will forward copies of the filed police reports to the Help Desk and Campus Safety.

Step 3 - Meet with Campus Security Director

Any person reporting a stolen laptop must meet with the Director of Campus Safety and Security to discuss the details of the incident as reported to the police.  A new laptop may not be obtained until this meeting has taken place.

Step 4 - Obtain a Replacement Laptop

  • The $500 security deposit on account will be retained by the University when a laptop is stolen and all steps above are followed. 
  • If no police report is filed, the full cost of the laptop, currently $3000.00, will be charged to the account.
  • To obtain another laptop, a $500 security deposit must be on account, and paid at the One-Stop Center.